Sex Toys F.A.Q.

Q. Will I receive my sex toys with discreet shipping and packaging?

A. Yes, we ship our sex toys in a plain brown box tightly sealed with only your name and address on the label. It does not mention any of the contents of the box whatsoever. 

Q. When will I receive my sex toy?

A. Your sex toy will be shipped out the same day or the following morning if you purchased after 5pm pacific time. We ship from warehouses in California, Colorado, Michigan, New Jersey and more, so depending on where you are located, your adult toy will arrive in 1-3 days. 

Q. Will I be able to track my package?

A. Yes, we will email you with an update of your order and a tracking number as soon as it ships out. 

Q. What do you do with my personal and email information.

A. We use your address to ship your sex toys and we use your email to send you the tracking number only. We do not spam your email after or mail you anything else. We also do not share any information you provide with anyone.

Q. What types of payments do you accept?

A. We accept the following credit cards, Visa, Master Card, American Express, Discover and also Paypal payments.

Q. I am not able to process my payment, why?

A. Please make sure your billing address matches correctly to that of the credit card you are using.

Q. Is my credit card information secure?

A. Yes, the safety and security of your personal information is extremely important to us. That is why we use a HTTPS checkout, that is a Secure Sockets Layer (SSL) encryption security system, which means that no one, not even us, ever gets to see your actual credit card information and it appears encrypted as XXXX-XXXX-XXXX-1234.

Q. Can I return a defective sex toy?

A. Yes, within 30 days of purchase according to our Shipping & Returns Policies, if an adult toy is defective or if we ship you the wrong shipment we will gladly accept returns and replacements. 

Q. How can I contact you?

A. You can visit our Contact Page, call us at (562) 758-0739 or email us at support@mysexyfantasies.com, we are always ready to provide you with the best customer service. 

Thank you for shopping with us, we hope you enjoy all of our new and exciting adult sex toys!